Lexington Law - Totally unprofessional and Rude counselor.
At 3:30 cst I received a call from Lexington law firm from phone number 352-570-**** I could barely hear the man who was on the other end. He was the rudest person Iโve ever encountered from a company that is supposed to help people not make them feel like a piece of dirt.
I told the man that we just went through a fourcloser from circumstances out of our control. I told him what happened this was due to a drunk driver t-boned me I was in a coma had sezuires 32 surgeries over a year and 1/2 in the hospital. I even had an amputation and Iโm currently in a wheelchair. I was Air lifted to a hospital because my femoral artery ruptured.
I told him we were homeless and he kept saying why are you not going to get another place? Well if he was a trained employee he should know that when you have a foreclosure itโs hard to get a place as he stated. Bad credit and items on my credit report thatโs not mine. I explained we were just driving back from putting the rest of our things in storage.
He asked for $14.95 to help my credit I told him my son 17 that he has my debit card and my husband forgot his wallet as he forgets often. I asked if he could call me back in a hour and he said thatโs hard to believe that your husband forgot his wallet and that I didnโt have my debit card who is he to tell me that I making up stories about my debit card itโs none of his business.
He then hung up on me I do think this is very rude and I will never even consider using Lexington Law firm for anything. You all need to review your phone conversations so you can train your employees not to be rude my phone number is 850-855-**** so you can find out who called me because I could not get his name I asked him to repeat it over and over again oh and also he was talking to someone else there at his office when he was on the phone with me that is super rude.
Reason of review: Poor customer service.
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