Lexington Law
Lexington Law Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.2 star rating from 167 reviews, 43% would likely recommend; consumers are mostly dissatisfied and the rating distribution skews unfavorable.
Positive Feedback
Users praise the website and some report helpful, patient representatives and useful initial results.
Negative Feedback / Risk Areas
- Pervasive Lexington Law customer complaints about poor customer service and hard-to-reach support.
- Frequent reports of unauthorized billing, trouble with refunds, and unwanted subscriptions or auto-ship charges.
- Many say high price and limited credit improvement versus expectations for a membership.
Key Takeaways for Future Customers
- Read billing and refund policies carefully before joining and confirm charges in writing.
- Expect limited phone access; document all interactions about cancellations and subscriptions.
- Compare Lexington Law reviews and alternatives before committing to a paid plan.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.2 star rating from 167 reviews, 43% would likely recommend; consumers are mostly dissatisfied and the rating distribution skews unfavorable.
Positive Feedback
Users praise the website and some report helpful, patient representatives and useful initial results.
Negative Feedback / Risk Areas
- Pervasive Lexington Law customer complaints about poor customer service and hard-to-reach support.
- Frequent reports of unauthorized billing, trouble with refunds, and unwanted subscriptions or auto-ship charges.
- Many say high price and limited credit improvement versus expectations for a membership.
Key Takeaways for Future Customers
- Read billing and refund policies carefully before joining and confirm charges in writing.
- Expect limited phone access; document all interactions about cancellations and subscriptions.
- Compare Lexington Law reviews and alternatives before committing to a paid plan.
Media from reviews
Salt Lake City, Utah
Having a hard time, trying to get a hold of somebody that could help me and still haven’t even got a call back
0 worst customer service and time trying to get a hold of someone never had trouble trying to communicate with Lexington law when I needed them when they first help me out all of a sudden I cant get a hold of no one
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
Endless charges on my account
This is the most dubious company I've ever been involved with. I spent over nine months subscribed to their service but got absolutely nothing to show for it.
Even after cancelling they kept taking money out of my account! I don't know how this is allowed to happen in the country without any call for accountability. I lost over 100 points while I was with them.
I recently decided to join Creditmason Repairs and its been the best decision I made, you can look up the name on Google. My old collections and other negative items from 2021 all got cleaned up in the space of four months.
- Bunch of attorneys
- No guaranteed results
Preferred solution: Full refund
User's recommendation: Creditmason Repairs does a better job
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerClass A Lawsuit
I've been trying to reach out about a check I received from a Class A lawsuit. They have no direct phone number to call, nor has anyone reached out to me about my problem with the check.
Preferred solution: Someone to reach out to me about a check they sent me from the Class A Lawsuit.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerClass A Lawsuit
Ok so I just got off the phone with customer service about my issue with the check they sent me. For some season they needed all my banking information.
Finally I gave it to them and I feel like it was a scam cause right after she hung the phone up on me. All I have to say is if any money comes out my account they will be hit with another lawsuit.
User's recommendation: Don’t trust they customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI canceled my account.You guys are trying to take money out of my bank still
I cancel my account a month and a half ago.You guys said that I owe a forty six dollar pending charge.Okay.And I paid that now you guys are trying to take the whole payment out of my account again.StopStopStopStop, stop, stop.Stop or we'll take further action
- Account
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund money that I sent them awhile lot of money
They sent me some of my money a little bit of $159 but I sent them a whole lot of money. They should've sent me more than that.
Actually they got over 1000 miles back or even more. Cause I've been using sex for a long time back-and-forth twice each year in 2022 and 2023an 2024 so they only sent me back a little of my money I want the rest of my refund back immediately
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Beaverton, Oregon
They stole all my money outta my bank account
They stole all my money out of my bank account, and I don't have an account with them at all. I don't know how they got my bank account number.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot charged
Called to see if I could get help with a credit card opened in my name! Got charged even though I was told no and I still am getting charged!
- Charge you before you give consent for help
Preferred solution: Full refund
User's recommendation: Get confirmation before charging people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** computer
None of the numbers never worked an I was getting charged for service before I really even said what I wanted weird
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot worth it
I was stolen from and charged for a question! I would never recommend even calling or inquiring about anything if you dont want to get charged $139
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStop ur service
Don't have the money to pay you for your service, that's it. Got into a wreck, no work for three months, and that's it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy credit score
My credit score went down using Credit Sesame and Capital One. I was approved for a Credit One card.
My card started at 677, and that took work, so they issued the card and took my card to 635. As of now, my credit score is 566, I think, and I didn't get the card. How is that possible?
They asked for paperwork; I gave it all and kept saying they never received it or it is not accurate. Information is an outrage, and I still have no card.
Preferred solution: My credit score back or my card
User's recommendation: Remove whatever they did an put my score back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized billing
Unprofessional Practices and Unauthorized Billing
I would strongly advise against using Lexington Law for credit repair services. My experience with them has been nothing short of a nightmare.
I signed up for their services with the understanding that I would receive help improving my credit. However, the help never came. All the work that was done on my credit was done by me, not by them.
To make matters worse, Im still being billed by them despite never receiving any meaningful assistance. I signed up for a service that was supposed to cost $1, but they continue to try and charge me for services that were never rendered.
When I tried to cancel my subscription, I discovered there is no straightforward way to do so. They dont have a proper system in place to manage cancellations, and I feel trapped in a service I no longer want or need.
Their billing practices are shady at best, and their customer service has been unhelpful at worst.
Its extremely frustrating to deal with a company that continues to charge you despite not providing the promised services. I highly recommend looking elsewhere for credit repair hel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA payment was taken out that wasn’t supposed to be taken out
I signed up for Lexington now for my credit and it is supposed to be taken out on the 418, not on the 318. I'm trying to see why it was taken so early?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo put my information you all remove from my client file out the system from jnd legal administration to not see
Reopen my account you all closed and canceled out the system from jnd legal administration to not see where I got a record on file or where a check been issued out or not from them back in there system don't know what the reason it was removed out the system from active list and my account was closed and case closed after u all used my credit report to fix my credit from credit bureau sending my credit report information dec 8th over to u all which yall added me to client file pulled my credit report information updated by law firm john Heath sent me email stated u all did dec 8th took place so that's amen information thatvwas updated and resolved and completed and finalized remove from the systems of jnd legal administration back in they system to see I had a record of information on client file with lexington law credit repair service at the time please
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChecking on my settlement
I was calling to check on my style from the firm I have a new address and would like to know my status
About
Lexington Law is a general service consumer advocacy law firm, not an online credit repair shop. The company has been in the business since 1991, it has served over 1/2 million clients. The company is the largest network of credit correction attorneys with 22 attorneys across 16 states, and is responsible for the employment of 400+ paralegals/agents. The company offers its services for as low as $39.95 a month and a one-time $99.95 first-work fee, all charged only after that work has been completed. The services of the company are backed by a refund policy, and clients may cancel at any time. The addresses and telephone numbers of each location are available on the web site of the company.
Lexington Law is ranked 108 out of 4679 in Lawyers and Legal Services category
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