Contact Lexington Law Customer Service
Lexington Law Phone Numbers and Emails
Toll-Free Number:
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(833) 336-1139
Customer Service:
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(833) 333-8277
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(833) 793-3000
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(833) 781-6000
Lexington Law Emails:
Lexington Law Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lexington Law Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lexington Law is 8333361139. 62% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 56% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Lexington Law may ask you for the following information to identify you as a customer: first and last name, social security number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lexington Law Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lexington Law is 8333361139. 62% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 56% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Lexington Law may ask you for the following information to identify you as a customer: first and last name, social security number or email.
People call Lexington Law mainly because of request for information, activation/ cancellation, payments and charges.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Lexington Law is quickanswers@lexingtonlaw.com. 95% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Lexington Law Website:
Lexington Law Help Center:
Corporate Office Address:
Other Info (opening hours):
Sales Hours:
Monday - Friday: 6:00am - 10:00pm
Saturday: 7:00am - 9:00pm
Sunday: 7:00am - 8:00pm
Service Hours:
Monday - Friday: 7:00am - 7:00pm
Locations:
2875 South Decker Lake Drive,
Ste. 200,
West Valley City,
Utah 84119
20620 North 19th Avenue,
Phoenix,
Arizona 85027
How Good is Lexington Law's Customer Service?
Summary of Lexington Law Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lexington Law?
Request for Information Question:
- “Speak to an agent”
- “Help with credit”
- “I am an old customer I want to talk to a lawyer”
Payments and Charges Question:
- “Repair my credit on”
- “Bills”
- “Credit Repair”
Activation/ Cancellation Question:
- “Cancel my account”
- “To cancel my account”
- “I want to cancel the service”
Account Question:
- “My account”
- “Unable to login account”
- “Year I had account with you all”
Product/ Service Question:
- “Un freeze my credit”
- “The chat is not working and I can't get through and I need to talk to somebody. It's been going on for the last couple hours and I know you're open because you're just two hours behind me.”
- “Trying to work on my credit card repair”
Staff Question:
- “To stop service”
- “I want to end my services”
- “Having problems with starting service”
Refund Question:
- “Want my money back?”
- “Refund”
- “Cause your company got sued and I want my money back”
Return/ Replace Question:
- “To change a payment date”
- “Need to correct to data”
- “Change my payment method”
Cards Question:
- “I want to know why my card was charged.”
- “Update card info can someone please call me”
- “I want my credit card removed”
Employment Question:
- “Employment”
- “Discuss becoming a client”
- “Job”
Website/ Application Question:
- “Trying to finish my application”
- “I put a application in yesterday need to speak to someone”
- “The website is have technical difficulties and I can’t submit my profile”
Shipping and Delivery Question:
- “I haven't received any correspondence from the firm in several months and my score dropped.”
- “Check location”
- “Haven't received any emails from Lexington law or any updates on credit scored”
Other Question:
- “Missing check”
- “Talk with a lawer”
- “Cfpb law suit”
Compare Lexington Law Customer Service To
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