Lexington Law Contact Information

Edit Business Info

Summary of Lexington Law Customer Service Calls

370 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
05:34 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Lexington Law to Ask about:

Activation/ Cancellation:

  • “To cancel account”
  • “Canceling”
  • “Cancel account and service”

Payments and Charges:

  • “Payment”
  • “Bill”
  • “I was billed 24.99 2 times 14.99 1 time and 19.99 1 time and specifically told who I talked to on the phone that I did NOT give them permission to take any money at all out of my account , I want all of my money put back into my account now”

Account:

  • “Login help”
  • “They took money out without my permissio twice and I want my money back into my account”
  • “Cant login”

Request for Information:

  • “About a unauthorized charge”
  • “How do I log in to chat my credit”
  • “O need a confirmation code”

Staff:

  • “Complaint about services and attitude”
  • “To cancle.. We no longer need tour services we thank you for your time”
  • “Trying to terminate service and cancel payment of $129 and no answer ir hung up on”

Refund:

  • “Refund”
  • “Reqesting a Refund October 5,”

Cards:

  • “Change credit card number”
  • “I already payed and yall took somemoney off my card”

Product/ Service:

  • “I want to take myself off the insurance”

Return/ Replace:

  • “Return call”

Other:

  • “Need to get my ID number”
  • “A dispute from the past”
  • “Check location”

Lexington Law Rating Stats

1.9 out of 5 stars
based on 175 reviews
See all 392 reviews

Rating stats

  1. 97 reviews
  2. 43 reviews
  3. 9 reviews
  4. 10 reviews
  5. 16 reviews

About Lexington Law

Top 5 Lexington Law Products

Account, Website

Top 5 Likes about Lexington Law

User friendly website, Professional mannerisms, Did a great job for me, Website, That they did what they said

Top 5 Dislikes about Lexington Law

Poor customer service, Not up front about charges, Did not do what was promised, Unauthorized charges, Not recieving services paid for

Summary

Lexington Law is a general service consumer advocacy law firm, not an online credit repair shop. The company has been in the business since 1991, it has served over 1/2 million clients. The company is the largest network of credit correction attorneys with 22 attorneys across 16 states, and is responsible for the employment of 400+ paralegals/agents. The company offers its services for as low as $39.95 a month and a one-time $99.95 first-work fee, all charged only after that work has been completed. The services of the company are backed by a refund policy, and clients may cancel at any time. The addresses and telephone numbers of each location are available on the web site of the company.

Lexington Law reviews and complaints

Lexington Law is ranked 67 out of 1080 in Lawyers and Legal Services category

Payment Methods

MasterCard

Edit Description
Show

Lexington Law Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Lexington Law to

i
Legalzoom
Legalzoom
120 reviews
1.4
Compare
Myler Disability
Myler Disability
Has verified representatives
265 reviews
Compare
Prince Law Firm
Prince Law Firm
90 reviews
1.2
Compare
Legalshield
Legalshield
116 reviews
1.9
Compare
Attorney Dan Newlin
Attorney Dan Newlin
Has verified representatives
83 reviews
5.0
Compare
Show


Report

Top Rated Reviews

Write a review
Do you have something to say about Lexington Law? What happened? What can we help you with?
Submit review Don't show this popup