Tiajuana Oha

Cancell service

I told the representitive to cancel my service and it was not done. The amount of 14.99$ is still being subtracted from my account....I try calling the numbers to cancel and all lines are busy. And am becoming furious.
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Reason of review:
Return, Exchange or Cancellation Policy
Sabri Zbx

Took 129.00$ out my account without me knowing about it !!!

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3/8/18 took money out my acc. Wrongly.
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Reason of review:
Problems with payment
Babak Tty

No answer

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I have been calling all day and put on hold this is very unprofessional
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Reason of review:
Poor customer service
Anonymous

So called case

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I hate this company!!!! They are liars and they stole my money off my card when I told them I wasn’t interested in the services!!!! They will con you into giving them your card information and even when you get a new card they still find away to get your money!!! They are trained to steal from you I *** hate this company with all my heart I wouldn’t recommend anyone to this sorry *** company they can kiss my *** and suck serval *** everyone can!!!!! They stole $235 out my account today *** YOU ALL I HOPE U Rot in *** you stupid *** company !!!!!!!
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Reason of review:
Problems with payment
Lura Ksc

Call back

They were closed I need to call back on Monday to speak with a paralegal
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Reason of review:
Poor customer service
2 comments
Larry S Dyj

Customer Service Bad

Guest

GST bill included Rahega kya

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Electra Yfn

Queja

Es una falta de respeto y un robo que me saquen dinero de mi cuenta sin autorización porque no me están resolviendo ningún problema es una estafa comunicarse al 305200****
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Reason of review:
Poor customer service
Jaima Ivr

Lexington LIES and STEALS your Money

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I cancelled my subscription in early July 2017 after 3 plus months of the service. I was told that I would still be billed in July because work is billed after services are provided.

That is half true as I signed up for service on May 24 and was billed on the 11th/12 of each month. Regardless I was billed for myself and my wife in July as expected, but they would not allow me to cancel for my wife, who I signed up without her being present on a lower cost plan due to her only having a few issues to deal with. They continued to bill my credit card in August. I wrote an email letting them know they were not allowed to debit my account any more and that I cancelled in July.

No response. I then kept my card close to the limit in September and they tried to debit again and were not allowed due to my credit card would not accept their charge in September. I then paid the credit card down, and they not only debited funds but another 19.95 for not allowing the debit to clear. Then they agreed to not debit my card any more, but started debiting my joint credit card for my wife's credit repair, at the full rate of 119.95, not even the original agreement of 59.95.

She finally got them to agree to cancel her in September, but they kept on charging. I then got on the phone with my wife and Lexington customer service rep in October after they again charged our joint credit account, and we were told that a supervisor was not available but that she would get her supervisor to agree to a refund of the over charges. The supervisor was to call us by Monday Nov. 6 to confirm credits due to us.

No call occurred. I just looked at my personal card on the 11th of this month and see they again just charged it again, $119.95. To make matters worse they told me my Trans Union credit score went up to 651 from around 600 when it started. I just checked my FICO with a mortgage lender as I am trying to refi my home and it is only 615.

They LIE and STEAL. THIS HAS GOT TO STOP!

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Loss:
$500
Cons:
  • Charged for services months after cancellation
  • I asked to cancel and two months later they are still charging
  • Misrepresented results
Reason of review:
Problems with payment

Preferred solution: Full refund

2 comments
Guest

Same thing happened exactly to me , and my credit report did not change at all .

Guest

Money was returned following complaints filed here and with BBB. Credit score misrepresentation is still true in my mind however it is possible that it was 35 points higher in 60 days before I found out the true Trans Union score, but very unlikely as no negative information hit in that time period that I am aware of.

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Lorrayne Rci

Worst customer service ever phone reps slow one rep very ins

Acter one hour of tryingfinally reached a supervisor. I spent total of two *** hours on pbone after working hard all day. What realy *** me off is that after trusting your phone reps with my ss# debit card# all my pdrsonal i formation call was dropped 2 times. I will never do buisness with you or will ir recome d you.
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Reason of review:
Poor customer service
Iman l Ptu

Pissed of

I was charged 150.00 and I’ve been calling for days. Even sent an email and no one replied
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Reason of review:
Poor customer service
Elma Unw

Got lied to

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I was talking to a guy and i told him i didnt have the 14.99 today and he said that was fine just to call when i had the money and they wojld start my account and then i get an alert on my phone telling me that my card is negative 2.50 cents because they pull it off and he told me they would do anything untill i had the money i dont want your service now that i got lied to and want my money back thats not right to charge somes card when they told you they dont have it
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Reason of review:
Problems with payment
1 comment
Guest

What service ?

You told us nothing of the product or purpose.

Your rambling incoherence leads me to believe you don't know, either.

Complaint : DENIED

Anonymous

Use the money to pay your debt

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Sure they might knock off something on you credit report. But only with one reporting agency so guess what depending on what bank you use for a loan. It's still there. They don't answer the phone and only offer " other tactics" once you threaten to quite. I payed them over 100$ a month for 6 months and my score changed a couple points. I would have been better off to use the money to pay some debt. It would have made more difference
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Reason of review:
Bad quality
Pennelope Myo

Cancel my account you guys been charging me in I would like

Cancel my account you guys been charging me in I would like to speak to somebody thank you have a nice day
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Reason of review:
Problems with payment
1 comment
Guest

Thanks to everyone who writes these negative reviews and gives very specific information. After getting hit by a car, losing my husband of 23 years and being homeless for seven years, I need real help and those of you have taken the time to write these reviews, have helped me more than you know, thank you.

Anonymous

Lexington law not worth the time

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13 months i wasted on lexington law trying to clean up my credit to buy a house. i spent 100 a month. 1 item or 2 items would come off my credit every couple of months and then just show back u a little later. it made no sense. i would call them and just ge tthe run around and kept taling to all these different customer service reps. i just dont understand how they are a law firm and couldnt get me an results. half the crap on my credit legimately wasnt even mine....so what exactly they were doing i just dont know. 4 months ago i came on this site ( which i should have done a long time ago ) to view others opinion and alot of people dealt wit the same b.s. i read a review which led me to who i ended up using ( mm credit solutions ) and FINALLY got my credit straight. lexington is good at advertising but it did not work for me at all.
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Loss:
$1300
Pros:
  • Website
Cons:
  • Not recieving services paid for
Reason of review:
Bad quality
Meleah Qlc

Not too good

I have tried to contact them numerous times, even sat on hold for 2 hours at a time. No answer
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Reason of review:
Poor customer service
Anonymous

I have not had a problem with this company

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I've read all these complaints and I can honestly tell you I have never ran into any sort of issues. I have used their services twice and they both have been great, I've had my FICA score jump up 60-80 points just by using them, granted their letters they send to the companies could be a little better and not so repetitive choice of vocabulary, you can do this all yourself but it takes way to much time and they have the law knowledge with certain things creditors can and can not do. I highly recommend Lexington Law firm if you have no clue or time to do this yourself.
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Reason of review:
Good quality
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